Marketing and consumer researchers need to employ a dose of curiosity for understanding, more closely and deeply, groups or communities of consumers that are less familiar and more different from them. It can be sought by observation of individuals from the group of interest, listening to and talking with them, and possibly interacting with them… Read More
Wake-Up to Your Energy Drink
Every now and then people need a little help to ‘boost their energy’. To the rescue comes the ‘energy drink’ (e.g., Red Bull, Monster, Rockstar, and more recently Prime). It is an invigorating, non-alcoholic drink, but one that usually contains high levels of sugar, caffeine, and other stimulants to create its effect. Energy drinks have… Read More
Recording Open-Ended Answers in Video
A new capability has been added to consumer and customer surveys in the past few years: Capturing the answers of respondents to open-ended questions in video, recorded in particular by a respondent on his or her mobile phone in selfie-mode. For many users of smartphones it should come as a natural and instinctive way to… Read More
Consumer / Shopper / Customer Behaviour 