How Things Have Changed in Hotel Booking

It is doubtless that the online (Internet) domain has considerably changed the practices of hotel booking. Still, consumers-tourists may not be fully aware of how dramatically obtaining lodging in hotel rooms has changed over the past thirty years (i.e., compared with the 1990s and earlier). Moreover, the transformation is mostly felt when it comes to… Read More

Digital Transformation and the Corona Pandemic

The restrictions on movement and contact imposed in the battle against the Corona virus are forcing consumers to rely more heavily on digital channels and their tools for obtaining products and services. Companies are required to provide and support more extensive digital tools of self-service for customers to be used in their homes. Some companies… Read More