It is doubtless that the online (Internet) domain has considerably changed the practices of hotel booking. Still, consumers-tourists may not be fully aware of how dramatically obtaining lodging in hotel rooms has changed over the past thirty years (i.e., compared with the 1990s and earlier). Moreover, the transformation is mostly felt when it comes to… Read More
As Airplanes Fly Again: Recovery & Disruption
Two years ago there were strong concerns that it could take two to five years for the air travel industry to resemble its operation in 2019, prior to the Corona pandemic, mainly in terms of volume of passengers and scale of aircraft fleet in use. It was predicted that resumption of air passenger travel as… Read More
Rebuilding Customer Loyalty in Hospitality
The coronavirus pandemic, with its changing virus variants arriving in multiple waves, caused havoc and serious disturbances in tourism, including travel, hospitality, and myriad of touristic activities. In some periods the pandemic waves caused almost a complete halt of travel, while in other periods there was partial resumption of tourist travelling and vacations. As hospitality… Read More
When Airplanes Fly Again
The battle against the Corona virus created an extraordinary situation, halting flights almost completely — domestic and moreover international flights. It seems furthermore unprecedented in its scale, geographic span, and duration (days still counting). The crisis already threatens airlines round the globe. The future for the aviation industry is ambiguous at the moment with a… Read More
