It would be wrong to treat marketing as an isolated field or discipline. It is connected with disciplines of management and economics, the social sciences, mathematics and statistics, and more. In the past twenty years we have seen its growing interaction with digital technology and neuroscience. Marketing has evolved through learning from other disciplines, borrowing… Read More
Listening to Managers and Consumers When Building Marketing Theory
Academic articles in marketing can be very instructive, occasionally eye-opening, on various issues and topics; one can learn from them about theory, research methodology and models, and the findings and conclusions reached from their analyses. Yet, it would not be presumptuous to say that managers do not rush to search for, read and consult with… Read More
Whole Foods Market in the Hands of Amazon
When Amazon.com acquired the food retail chain Whole Foods Market in the summer of 2017 (for $13.2bn), it stirred bafflement mixed with speculations: What is happening here? To what aim does the giant e-commerce retailer need physical stores of a natural and organic food retail chain? Customers were worried out of concern about what Amazon… Read More
Consumer / Shopper / Customer Behaviour 